At Vacation Vibes Travel Agency, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website. By engaging with our services, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
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Personal Data: Name, email address, phone number, physical address, passport or ID details (provided when you contact us, book a trip, or register).
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Payment Details: Collected via trusted third‑party payment processors. We do not store full credit card numbers ourselves.
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Travel Preferences & Booking History: Destinations, accommodation preferences, travel group size, and any special requests.
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Technical Data: IP address, browser type, device information (automatically collected via cookies or similar tools).
2. How We Use Your Information
Your data may be used for the following purposes:
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To process and manage your travel bookings, payments, and cancellations.
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To communicate booking confirmations, itinerary updates, support messages, and marketing offers (only if you have opted in).
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To tailor travel options, recommendations, and offers based on your preferences.
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To improve our services and website through feedback and behavior analysis.
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To prevent fraud and unauthorized activity in order to protect you and our agency.
3. Information Sharing
We respect your privacy and do not sell or trade your personal information. However, we may share limited data with:
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Third‑party service providers: Such as hotels, airlines, local guides, and payment processors (all bound by strict confidentiality agreements).
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Legal authorities: If required by law or under valid legal requests.
4. Data Security
We implement industry-standard technical and organizational measures to safeguard your information. However, no online transmission or storage method is 100% secure, and there is always a small inherent risk.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enhance your browsing experience.
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Analyze website traffic.
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Customize content and offers.
You can disable cookies in your browser settings, but this may affect certain site features.
6. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this section periodically.
7. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
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Email: info@vacationvibez.com
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Address: No. 56, Stratford Avenue, Colombo 6 / 5th Floor, Waraba Centre, Abu Bucker, Dubai
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Phone: 011 237 0857 / 070 715 5960 / +971 56 443 8965
